Safety Guidelines
Your safety is our priority. Learn about our safety measures and how to stay protected.
In case of emergency, contact local authorities first.
Cyprus Emergency Number: 112 | Police: 199 | Ambulance: 199
Safety Tips for Guests
Before You Book
- Read property descriptions and reviews carefully
- Check the host's verification status and ratings
- Verify the property location on the map
- Only communicate and pay through our platform
During Your Stay
- Familiarise yourself with emergency exits and safety equipment
- Keep doors and windows locked when leaving
- Report any safety concerns to us immediately
- Don't share your access codes with anyone
Safety Guidelines for Hosts
Property Safety
- Install and maintain smoke detectors and fire extinguishers
- Ensure all gas appliances are regularly serviced
- Provide clear emergency exit information
- Keep first aid kit accessible
Guest Verification
- Use our platform's verification features
- Review guest profiles and previous reviews
- Set clear house rules and communicate expectations
Platform Security
How We Protect You
- Secure payment processing
- Property verification process
- 24/7 customer support
- Review and rating system
Fraud Prevention
- Never pay outside our platform
- Report suspicious listings
- Verify host identity badges
- Be wary of deals too good to be true
Report a Safety Concern
If you experience any safety issues or notice something concerning, please let us know immediately. We take all reports seriously.